The ZETA
Digital Assistant
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Your ZETA Digital Assistant

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Customer
Care

You can rely on us - we are by your side 24/7!

Lifecycle Management

You can rely on us - we accompany you with services along the entire product life cycle.

 

 

Do you want the maintenance and optimization of your system to run reliably? ZETA's Lifecycle Management Team is your competent contact and reacts flexibly and quickly to your inquiries.

 

118 serviced
plants
310.000 service hours
of experience
3.000 successful
service orders

Advantages

for Your
Plant Operation:

  • Operational safety
  • Adherence to deadlines in operational shutdowns
  • Recommissioning by ZETA
  • All services from a single source
  • Short response times

Smart Maintenance Navigator

The Smart Maintenance Navigator (SMN) was developed based on the needs of leading pharmaceutical companies and ensures sustainable optimization of the maintenance process on mobile devices - tablets, smartphones or wearables As a virtual assistant, it links all relevant information for maintenance intervals with system data and guides the maintenance personnel through the system in a targeted manner in order to be able to carry out maintenance activities efficiently.

Learn more!
Contact: Stefan Laure
Head of Lifecycle Services

We are happy
to advise you personally to
Lifecycle Management!

Executive Quality

Our approach - integrated verification - differs from the classic type of quality assurance. ZETA already carries out the relevant tests during the project and not only at the end. Qualification by our experts in quality assurance, qualification and project documentation starts as early as the design phase.

Our
Services

  • Determination of qualification requirements and risk analysis
  • Qualification concept, overall concept and all necessary documents
  • Implementation of the qualification in all qualification phases
  • Commissioning, hardware and software qualification including qualification of third-party devices
  • Open issue management
  • GMP training
70.000 hours
per year
300 standard tests per year
150 container
FAT

We are
always
there for you!

Contact our experts
directly!

Contact: Clemens Borkenstein
Head of Executive Quality

We are happy
to advise you personally to
Executive Quality!

Our
Open Innovation Approach

Innovative research and development are very important at ZETA. The interdisciplinary cooperation always pursues the goal of developing solutions tailored to customer needs. The result: customer-oriented solutions with a satisfaction guarantee!

 

18 CFD studies
65 patents
10 funding projects

Our Main Research Areas

  • Magnetic agitator technology
  • Freezing behavior of pharmaceutical proteins
  • CFD simulation
  • Modular bioreactors
  • Data science
  • Model development

At ZETA, product development does not take place in isolation, but always in an intensive exchange with customers, universities and interdisciplinary research institutions. This enables us to transform current know-how into high-quality customer solutions.

Contact: Georg Pöschl
Product Developer Products & Components

TechCenter
ZETA

Research, development, construction, testing: The infrastructure for this is provided by the in-house TechCenter, in which innovative developments are driven forward in close cooperation with customers from the biopharmaceutical industry.

Furnishing:

  • 4 experiment booths for parallel execution of experiments
  • 100 m² test area
  • Process heat supply systems and chillers
  • Media supply: purified water, compressed air, pure steam, nitrogen, oxygen, carbon dioxide and much more
Contact: Birgit Pittermann
Head of Research & Development

We are happy
to advise you personally to the
Innovation Center!

Customer Care

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Discover
more ZETA offers

  • Service

    Process Engineering

    ZETA implements highly complex projects in the shortest possible time.

  • Solutions

    Process Solutions

    Your expert for large molecules, blood plasma, vaccines and parenterals!

  • Solutions

    Digitalization

    Get to know the digital twin of your production plant!

Customer Statement

The research team at the Institute for Multi-Stream Research has had very good experiences working with ZETA. Valid results were achieved in a short time and this success, but also the joy of developing ideas for other research fields together, makes the TU HH team confident that we will continue to establish joint projects in the future.

Michael Schlüter, TU Hamburg

Interesting insights to this topic in our blog

Webinar: Decarbonization in the Food and Cosmetics Industry

White Paper: Advancements in the field of high-shear mixers

Press release: ZETA opens first office in the USA

Product innovation: Sterile Connectors

White Paper: Digital Tools & Smart Maintenance

Feature article: Top-mounted magnetic mixers for special stirring tasks